M10 Labs

Design & User Experience

From Insight to Interaction — Designing Digital Experiences People Love At M10 Labs, design is more than visuals — it’s strategy made tangible. We combine human-centered research, behavioral insight, and product vision to create experiences that are not only intuitive and elegant but also drive measurable business results. Our design practice forms the front half […]

From Insight to Interaction — Designing Digital Experiences People Love

At M10 Labs, design is more than visuals — it’s strategy made tangible.

We combine human-centered research, behavioral insight, and product vision to create experiences that are not only intuitive and elegant but also drive measurable business results.

Our design practice forms the front half of the product lifecycle, transforming raw ideas into validated blueprints ready for engineering execution.

Our Approach

We follow a structured yet flexible design framework grounded in Human-Centered Design and Lean UX principles: discover, define, design, and validate. Each phase ensures we’re solving the right problem, for the right audience, with precision and purpose.

1. Discover & Research

Every great product starts with empathy. We immerse ourselves in your users’ world to uncover motivations, pain points, and behaviors that inform meaningful solutions. Depending on project goals and scope, our research approach adapts to your needs — from rapid validation to in-depth user analysis.

Activities

  • Stakeholder workshops and goal alignment

  • Competitive and market analysis

  • User interviews and persona development

  • Accessibility and inclusivity reviews

  • UX benchmark and heuristic evaluations

Typical Outcomes

  • Defined user personas, insight summaries, and an actionable research brief that guides design and product direction.

2. Mapping & User Flow

We translate insights into an actionable structure by defining how users move through your product and what they experience at every touchpoint. Each engagement is tailored to your goals, ensuring that flow, logic, and experience align with both business objectives and user intent.

Activities

  • Journey mapping and service blueprints

  • Information architecture and content hierarchy

  • User flow diagrams and key use-case scenarios

  • Validation of entry/exit points and navigation patterns

Typical Outcomes

  • A cohesive and frictionless experience framework that connects business goals with user needs and behaviors.

3. Wireframes & Architecture

Before visuals, we focus on structure. Our UX architecture defines how features interact, how content is prioritized, and how interfaces guide user attention. Each framework is designed to evolve through collaboration and feedback.

Activities

  • Low-fidelity wireframes and layout prototypes

  • Interaction models and usability mapping

  • Design system structure and component planning

Typical Outcomes

  • Clickable wireframes that illustrate hierarchy, functionality, and experience logic, enabling early validation and iteration.

4. UI Design & Mockups

Where clarity meets creativity. We bring your product to life through visual storytelling that strengthens usability and expresses your brand identity. Our design process ensures consistency, scalability, and accessibility across every screen and interaction.

Activities

  • High-fidelity UI screens in Figma

  • Design tokens and scalable component libraries

  • Accessibility and color-contrast validation

  • Edge-case and responsive state designs

Typical Outcomes

  • Developer-ready screens built on a reusable, scalable design system that ensures visual consistency and implementation efficiency.

5. Prototyping & Validation

We make ideas tangible before development begins. Interactive prototypes allow real users to engage, explore, and provide early feedback, ensuring that design decisions are validated with evidence, not assumptions.

Activities

  • Interactive prototypes for key user journeys

  • Usability testing and session recordings

  • Feedback analysis and iteration cycles

Typical Outcomes

  • Validated design solutions with measurable usability improvements and reduced delivery risk.

6. Design Handoff

Precision in design translation defines the quality of the final product. We equip engineering teams with structured, documented assets and collaborate closely to ensure accuracy, efficiency, and design integrity throughout development.

Activities

  • Organized Figma files with standardized naming and documentation

  • Design specifications, annotations, and redlines

  • Asset export and developer handoff support

  • Post-handoff QA to maintain design integrity

Typical Outcomes

  • Production-ready assets that accelerate development and maintain design fidelity from prototype to deployment.

What Sets Us Apart

  • Human-Centered Mindset
    Every decision begins with empathy and ends with measurable user impact. We design for people first, allowing technology to follow naturally.

  • Collaborative Process
    Designers, strategists, and engineers work closely with clients to ensure alignment from concept through delivery.

  • Design Systems Thinking
    Scalable component libraries and design tokens maintain visual consistency and accelerate development across all platforms.

  • Speed and Precision
    Agile design sprints balance creativity with disciplined execution, enabling rapid progress without compromising quality.

  • End-to-End Continuity
    Our integrated Agile Delivery Framework ensures a seamless transition from design to engineering while preserving creative intent and technical accuracy.

Expected Outcomes

  • Reduced friction between design and development

  • Clear and validated product vision across stakeholders

  • Faster concept validation and measurable usability improvements

  • Consistent brand and user experience across platforms

  • Reusable design system that scales with future releases

Why M10 Labs

At M10 Labs, we design with the intent to scale.
Our process blends creativity, data, and deep technical expertise to ensure that every design decision supports long-term innovation. From discovery to prototype, every interaction is crafted to inspire confidence, drive adoption, and deliver measurable business value.