Nicky Nielsen is a Managing Partner at M10 Labs, a technology and product innovation studio specializing in AI modernization, SaaS platform development, and enterprise transformation. With nearly two decades of experience leading digital initiatives across technology, media, and public-sector organizations, Nicky combines strategic vision with operational discipline to deliver measurable business outcomes.

Before founding M10 Labs, Nicky served as Chief Product Officer at Meta-backed Paven, where they led the creation of a next-generation HR and financial wellness platform. Earlier, Nicky directed product and transformation programs for Hallmark Labs (Hallmark Movies Now streaming), Westfield, UST, Capital Group, and several non-profit organizations, partnering with cross-functional leaders to align business goals, design, and delivery.

At M10 Labs, Nicky oversees corporate strategy, product direction, and client partnerships—ensuring every engagement operates with clarity, accountability, and senior-level execution.

Key Expertise and Achievements:

• Executive product leadership and digital transformation

• AI-driven innovation and SaaS strategy

• Enterprise-scale delivery and client success management

• Strategic operations and cross-functional collaboration

• Co-Founder of GridTen.ai, an AI-powered compliance and supply-chain platform